COMMUNITY DEVELOPMENT
BUILDING & SAFETY SUMMARY OF SERVICES
The Building and Safety Division provides quality plan review and field inspection services, coordinates permit approvals with City departments and outside agencies. The division is also responsible for enforcing the City’s compliance efforts pertaining to water quality and the National Pollutant Discharge Elimination System (NPDES).
Accomplishments Fully implemented networked mobile devices for field personnel resulting in improved customer service and the reduction of one contract position Introduced QR Codes for customers to view permit counter wait times or schedule inspections through their mobile device Implemented a new electronic plan review system converting submittals from paper to electronic thereby reducing trips to City Hall, increasing efficiency and customer service
Performance Measures
2017-18 Actuals
2018-19 Estimate
2019-20 Budget
2020-21 Budget
Performance Measure
Target
Number of applications received
2,884
2,958
2,662
2,396
Number of inspections completed
217,295
190,000
171,000
153,000
Number of permits issued
15,919
17,028
15,325
13,792
Front counter service evaluation score of Outstanding Plan checks completed within established timeframes % of inspections performed within one day of request
90%
90%
90%
90%
90%
85%
85%
85%
85%
85%
99%
99%
99%
99%
99%
FY 2019-21 Proposed Budget
169
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