PUBLIC SAFETY
Performance Measures
2017-18 Actuals
2018-19 Estimate
2019-20 Budget
2020-21 Budget
Performance Measure
Target
Process business license applications efficiently To be responsive to all mental health- related calls for service
Business licenses processed (# of licenses)
20,605
21,306
21,691
22,075
Mental health-related calls (# of calls)
2,464
2,548
2,594
2,640
Total 911 calls received in Communications
68,885
71,227
72,516
73,800
N/A
Total Text-to-9-1-1 messages received in Communications (to commence FY 19-20)
N/A
-
-
-
-
Answer 9- 1-1 calls immediately Maintain efficiency in solving violent crime Maintain efficiency in solving property crime
Percent of 9-1-1 emergency calls answered by call receivers within 10 seconds
93%
94%
-
-
Case clearance rate (Violent Crime)
65%
77%
Case clearance rate (Property Crime)
15%
14%
FY 2019-21 Proposed Budget
229
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