GREAT CUSTOMER EXPERIENCE
“For them to feel engaged and really understand why customer service is important, why venue awareness is important to them, was great. “I have noticed they are coming to me with ways to save money or get more people in, or they are coming to me with new ideas about recipes. “It was good for them to see what difference they could make within the business, even if it is just small changes or areas they take control of. “For them to be able to see facts and figures and graphs laid out in front of them, it was a much better approach than I had been able to give them before.”
Jack Milbourne (southern regional manager): jack@tha.asn.au 0439763977 Lee Christmas (northern regional manager): lee@tha.asn.au 0422192174 Stuart Jones (north west regional manager): stuart@tha.asn.au 0460624858 Enquires? Contact
Enquires? Contact
Hospitality Review: December 2021 13
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