Person Specification The post requires the managerial background and experience necessary to provide professional and strategic advice at a senior management level, to identify and implement opportunities for improvement and the management of change. • Proven track record of leading (at both a strategic and operational level) a large-scale portfolio of commercial services/activities and associated resources. • Demonstrable experience of strategic and operational management of at least one or more or the following areas: catering; conferencing and events and sport. • Very strong commercial acumen and customer focus. • Ability to establish and manage effective internal and external relationships, partnerships and networks. • Experience and ability to lead and motivate a large, multi-functional team from senior managers through to operational staff across a diverse range of areas. • Proven experience in the procurement and management of externally contracted goods and services. • High level budgetary management and financial forecasting experience, with a high degree of commercial acumen and a track record of creating surplus/profit making services. • Experience in leading change, transformation and innovation resulting in improved commercial productivity and enhanced service delivery. • Ability to analyse trends and implement strategies. • Excellent interpersonal, communication and stakeholder management skills at a senior level. • Experience in managing departmental support staff and processes.
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