Obsess over customer experience Leaders of the incentive board - October & November
Mohammed Abdelhamid
Keith Ruhweza
Moeen Khan
I would like to mention Keith in the Club Lounge who to us was the star of our visit. A truly lovely individual whose customer service with us and all the guests at the Lounge was just exceptional. If you do employee of the quarter, he would be my pick.
I can’t find the proper word to describe Moeen Khan except: warm welcome, smiley face all the time, positive energy and vibes and they make you feel at home and all the time ready to assist round the clock.
The hotel service is five stars, fast and with a smile. Dear brother Hamid, thank you for all your services and facilitating everything. He is a smiling man with high morals. I hope to visit you again.
- Mr. Ghassan Mamlouk
- Mr. Misfer Almarri
- Colin Massie Barclay
Mohamed Seoudi
Beshoy Eskarous
Nadir Mokhdar
Thanks a lot to Seoudi at the reception. He's kind man with respect and good manners.. and very helpful with guests. It looks like he got a lot of training to solve problems.
Outstanding service...very accommodating and went above and beyond to ensure our needs were met. Special shout out to Beshoy and all the concierge staff and in-room dining services...thank you for making this a most memorable stay!!!!!
Warm welcome and excellent service by Nadir throughout my visit, everything exceeded my expectations. Thank you.
- Ms. Erna Waty Salihuddin
- Mr. Muneer Eissa Aljneibi
- Ms. Valine Powell
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