PLACING YOUR ORDER
You can place your order by phone, email or through your distributor portal on our website. If you would like to register for distributor portal access please call the office and we will help you obtain login information. PHONE (215) 464-5400 • Toll Free: (800) 227-3932 • Fax: (215) 464-7330 EMAIL sales@executiveapparelcom ONLINE executiveapparel com/distributor/my-account ADDRESS Executive Apparel 2150 Kubach Road, Philadelphia, PA 19116
A copy of all orders must be placed on our Distributor Portal, emailed, or faxed to help us facilitate accuracy in processing.
• All Invoices are NET 30 FOB Philadelphia, PA • Cash paid within 15 days of invoice date may be eligible for a 2% discount • Orders will not be shipped with overdue notices • No C ODs accepted other than money orders or certified checks • Executive Apparel accepts American Express, Visa and Mastercard • Credit Invoices with be issued within two to four weeks of receipt of merchandise • Withholding payment of past due invoices for future credit is not permitted
• NO CASH REFUNDS Company Credit Only • Prices are subject to change without notice
Sample Policy We reserve the right to substitute color or size for sample garment orders based on our availability
Return Policy • We are happy to accept returns of any garment that has not been worn, damaged, altered, labeled, or discontinued within 60 days of your receipt • No return will be accepted without approval and a completed return authorization form Upon completion of form an RA Number will be issued to you • All garments must be returned in the same condition it was shipped to you There is a minimum 10% restocking fee if returned garments need to be refurbished or arrive without original bags and hangars • If there is a fabric or manufacturing defect, please mark the garment to identify it • Your RA Number must appear on the outside of the carton or shipment will be refused
Shortages
Claims must be made within 5 working days of receipt
Embroidery Send your digital artwork to sales@executiveapparelcom or mail camera ready artwork to: Executive Apparel 2150 Kubach Road, Philadelphia, PA 19116 • By request we will send a sample of your sewn logo on a swatch of fabric of your choice We charge a one time set-up fee when we ship your sample • Competitive embroidery pricing will be based on lot quantities and stitch counts • For quotes and quantity breaks on custom embroidery orders that meet our minimum of 10 garments or to order in-stock blazers in small quantities call us at (800) 227-3932
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