Determination You can check your claim and payment status or see if there are messages posted about your claim at www.sunlife.com. You will need your claim number and Social Security number.
Critical Illness Coverage
Critical Illness insurance pays you a lump sum cash benefit if you are diagnosed with covered condition.
How to file a claim
Please take the following steps to submit your Accident insurance claim by fax or mail:
1. Visit www.mysunlifebenefits.com
2. Under “My Accident Insurance Benefits,” click “Download paper forms and applications” and select “Miscellaneous” from the “I’d like a form for” drop-down menu.
3. Select Accident Claim Statement. Complete and print the Accident Claim Statement, which includes the Employee Statement, Attending Physician Statement, and Authorization Statement. 4. Have your doctor complete and sign the Attending Physician Statement, or you may submit your hospital bill, medical EOB, Emergency Room Report, or other evidence that supports a claimable event. 5. Ensure that your paperwork is complete. It is your responsibility to make sure that the forms are accurate and submitted to Sun Life in order for us to evaluate your claim request.
6. Fax or mail all completed forms to Sun Life: Fax: 781-304-5537 Mail: Sun Life Assurance Company of Canada Group Accident Claims P.O. Box 81915 Wellesley Hills, MA 02481
What happens after you file a claim?
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