State Civil Service Division Highlights
The Human Resources Program Support team is proud to serve as an extension to your HR offices, assisting HR, supervisors, managers, and employees across Louisiana. With a collective 89 years of state service, our staff brings both expertise and dedication to ensuring that state agencies have the guidance and tools needed to navigate Civil Service Rules, state and federal laws, and HR policies and procedures. Human Resources Program Support
Rachel Johnson, SCS HR Consultant Specialist; Patrice Davis, SCS Asst. Division Admin; Elizabeth Montalbano, SCS Division Admin; Alicia Jones, SCS HR Consultant Specialist; and Maegon Ruiz, SCS HR Consultant Supervisor
What we do: • Alternate Work Schedules • Continuous Performance Management (CPM) • Crisis Leave Policies • Detail to Special Duty Extensions & Prior Approvals • Discipline Inquiries • Extension of Hours and Reappointment (WAE) • Job Appointment Extensions • Modification of Personnel Actions [15.10(b)]
• MOUs (Universities for CPM) • Layoffs/Layoff Avoidance & DPRL • Overtime Compensation • Prohibited Actives Exception [14.1(p)] • Telework Policies • Transfer of Governmental Functions
What’s New & In Progress HRPS has been hard at work advancing several projects to provide agencies with clear, consistent, and practical resources. Recent efforts include drafting proposed updates to the Chapter 12 Handbook, which include revisions to all the Job Aids and Resources to ensure clear guidance of the Rule and ease of use. In addition, we are revising all FAQs to provide quick answers for agencies. To further support the agency, we have updated and created sample disciplinary letters that guide the letter writer to ensure the required elements of the rule are present and provide best practices when writing the letter. HR Handbook updates have been completed in Chapter 11 (Rule 11.10e) and Chapter 21 (FLSA Overtime), providing added clarification to the rule to ensure easier understanding. Our team has also drafted proposed layoff templates to help agencies maintain consistency and compliance during the layoff process. Looking ahead, our focus will shift to Chapter 15, where we’re developing a Modification of Action Request Form, due process sample letters, and updating FAQs to guide agencies on what is required when requesting a modification of action, as well as the requirements for notification to the employee. Together, these projects will strengthen confidence in applying Civil Service Rules. Our Commitment We don’t just provide answers – we provide partnership, clarity, best practices, and uniformity in understanding the Civil Service Rules. HR Program Support is here to help you navigate challenges and strengthen HR practices across state government.
See contacts for the HR Program Support Division
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State Civil Service Spotlight | September 2025
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