State Civil Service Spotlight - September 2025

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Paper Agency Operations At A Glance

Port of South Louisiana

The Paper Agency Operations division plays a vital role in supporting the state workforce. Certain state agencies, known as paper agencies, submit personnel actions on paper to be processed by this team. These agencies include small, self-funded, or federally funded entities like housing authorities, levee districts, and boards. Despite a small team of five, with over 50 years of combined HR experience, the division processes personnel actions, determines classification, provides SCS Rule guidance, creates job postings in the Louisiana Jobs System, and provides agencies with a list of screened qualified applicants. By The Numbers

Tamara Kennedy, PSLA Chief of Staff; Amber Gorham, SCS HR Supervisor; Vicki Kidder, SCS HR Division Admin; Jennifer Ruckstuhl, SCS Asst. Div. Admin; Monserrat Belilla Garcia, SCS HR Consultant; Monique Parker, SCS HR Consultant; Brian Cox, PSLA Interim ED

Supported 124 agencies, impacting 2,345 employees statewide

Completed 1,195 personnel actions

Created 280 job postings and processed 287 eligible lists

Completed 1,195 personnel actions

In addition to these core responsibilities, the division has also spearheaded major workforce initiatives. Recently, Paper Agency Operations successfully conducted a job study for the Compliance Investigators series and is currently leading a study on airport-related job titles. These projects reflect the division's ongoing commitment to ensuring fair, accurate, and competitive job structures across the classified service. Through their diligence, Paper Agency Operations ensures that even the smallest state entities remain compliant with Civil Service rules and that employees across Louisiana receive timely, accurate HR support. This division's behind-the-scenes work is vital to the continued success of the state's classified service.

See contacts for the Paper Agency Operations Division

Runway at Lakefront Management Authority

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State Civil Service Spotlight | September 2025

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