CORPORATE AMERICA BEHIND THE WALLS OF EA NS GHTS I I
rewrite the code
embracing human-centric skills in the AI era
The integration of AI into the workplace underscores the rising importance of skills development, often referred to as upskilling. As machines and large language models [LLMs] take on more technical and repetitive functions, the human ability to reason, evaluate, and guide remains irreplaceable. Among these capabilities, critical thinking stands out as a skill we must double down on. It’s the ability to make sound decisions amid complexity, assess the bigger picture, and adapt strategically. This is where EAs have a unique edge, balancing data, context, and human nuance to provide insight and direction where automation alone falls short.
Essential human-centric skills include:
Adaptability: navigating change with resilience and openness.
Critical Thinking: making sound, real-time decisions in complex and ambiguous environments.
Communication: engaging across diverse audiences and agile teams with clarity and influence. Creativity: Applying imagination in ways that elevate storytelling, problem-solving, and brand presence, in partnership with emerging tools like large language models.
Emotional Intelligence: cultivating self-awareness and empathy to build strong, trusted relationships in the age of AI.
These skills are increasingly valued, as they complement AI technologies and enable EAs to effectively lead human-AI collaborations, offering guidance on how we can co-exist and thrive in this new dynamic.
built to empower
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