IDENTITY You have a right to...
Participate in activities of your choice connected to your creed, community identity and cultural identity. Services provided to you should be appropriate for who you are and how you identify. They should take your race, ancestry, place of origin, colour, ethnic origin, citizenship, family diversity, disability, creed, sex, sexual orientation, gender identity and gender expression into account. If you are First Nations, Inuit, or Metis, the services provided to you should recognize your culture, heritage, tradition, connection to community, and the concept of extended family.
GET HELP
You have a right to...
Be told how to make complaints. Complain without worrying about the consequences. Be told how to appeal your placement if you are unhappy where you live. Have service providers respond to your complaint and try to resolve it. Privately contact people who can help you, such as your lawyer, the Ombudsman’s Office, or Member of Provincial Parliament.
Service providers are required to help you exercise your rights, including the right to complain.
FAIRNESS
You have a right to...
Express your opinion on any matter that affects you. Be consulted on the services provided to you. Be told why and how decisions that affect you were made and be involved in discussions about those decisions. Have decisions that affect you made based on clear, consistent criteria.
Service providers are required to document how and when they gave you the opportunity to participate in decisions.
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