HOW TO PREPARE FOR A ‘NO’ ANSWER
Evaluate the situation Create a distinction. Explain your behavior. Provide an example.
Example 1
Here's an example of answering this question if a manager said no to your proposal: "There are several situations when someone might tell me no in the workplace. I'd like to preface my answer by saying I'd respond differently based on the situation. For example, I might act differently when a supervisor tells me no versus when a coworker tells me no. If a manager tells me no to something, I would respect their decision. Depending on what the scenario was, I might ask them respectfully why they said no to understand their answer. Once, a manager said no to my business proposal. Although I was upset that they rejected my proposal, I understood that they were making decisions to best improve the company. I thanked them for their consideration and went back to work."
Example 2
Here's an example of answering this question if a coworker said no to your idea: "I might respond differently depending on who is telling me no and why. Regardless of the situation, I'd respond respectfully. I make it a top priority to respect my work authority. If a lead told me no to something, I would tell them "thanks," and I wouldn't bother them after that. If a coworker told me no, I would still be very respectful. However, I might ask them why and be more assertive when asking for an explanation. Just last week, I had an idea for a group presentation that my coworker and I were leading. They said no to my idea, even though I thought it was an innovative way to present our information. So, I respectfully asked them why they said no. They told me why they were reluctant about my idea and we worked on finding a solution."
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