YAC - How to Advocate Booklet

HOW TO ADVOCATE FOR YOURSELF

1 . Identify the problem and what you would like to have changed , prepare as many details and examples as possible. 2 . Develop a plan on how to communicate your wishes, you could use a SMART goal format - write a script and practice with someone you trust or by yourself to help you feel more confident! ★ Don’t forget - you have people who can help you organize yourself! 3 . Express yourself clearly and in a calm manner - this could be in writing or verbally, whatever makes you most comfortable

★ Don’t forget - remaining calm helps everyone take you serious and hear what you are saying 4. Be patient - sometimes answers or responses can take time. Check in on the progress, don’t be afraid to ask questions - just don’t be annoying 5. Be prepared - the answer you may receive may not be the answer you were hoping for. Think about alternatives, be prepared to negotiate, have a ‘plan B’ in case your exact wishes cannot be met.

6. If you feel your voice is not being heard, review your rights and follow the complaints process, speak to the Ombudsman or your lawyer (OCL).

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