Key Contacts
The contact list below should help connect you with our providers’ customer service representatives. They can best answer your questions and furnish other information to help you utilize your benefits most effectively. In addition, you can contact the CSHL Benefits Office for further support and assistance as needed. Important Contacts
Benefit Providers Contact Information Medical - United Healthcare
Phone Number
Website/ Email
(866) 633-2446 (844) 506-0589 (800) 244-6224 (866) 723-0513
www.myuhc.com
MSK Direct
Dental - Cigna
www.mycigna.com
Vision - EyeMed
www.eyemedvisioncare.com
Flexible Spending Accounts - Health Equity/WageWorks
(855) 774-7441
www.wageworks.com
www.transitchek.com
TransitChek
(800) 622-5000 (800) 343-0860
403(b) and 401(a) - Fidelity Substance Abuse Treatment Helpline - United Healthcare Employee Assistance Plan (EAP) - Optum
www.fidelity.com/atwork
www.myuhc.com
(855) 780-5955
(866) 248-4094
www.myuhc.com
MetLife Legal
(800) 821-6400 (877) 244-6871 (800) 295-0136
www.legalplans.com
AIG Travel Assistance
www.aig.com/us/travelguardassistance
Identity Force
www.identityforce.com
The SightMD Center for Health and Wellness
(516) 422-4422
cshlwellness@northwell.edu
CSHL Benefits Staff Camille Cava
ccava@cshl.edu
(516) 367-5033
Laura Magri
(516) 367-5226
lmagri@cshl.edu
alarcon@cshl.edu
Andres Alarcon
(516) 367-5011
About This Guide
These plans were designed to provide you with a competitive benefit package. We hope to continue the plans indefinitely; however, the Laboratory reserves the right to change, modify, or discontinue these plans at any time, without notice. This guide summarizes important provisions of your benefits, but it does not provide all the details of the plan. These can be found in the official plan documents. The language of the plan documents control in cases requiring a legal interpretation of the plan. If there is any difference between the plan documents (as in effect at the relevant time) and information in this guide, your rights will be based on the provisions of the plan documents. However, changes in applicable law may require operational changes that affect your rights even before a formal amendment to the plan is adopted or this guide is revised; we will make every reasonable effort to apprise employees of any such changes as they become effective. You may obtain a copy of any of the plan documents from Camille Cava, the Senior Benefits Manager.
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