EFFICIENCY & SAFETY
Common Challanges
TIME Lack of time means inefficiency • Frequently running behind schedule • Irritated patients in waiting room • No time for upselling services (no proper consultation with patients) EARNINGS Impacted by inefficiency and high costs • Patients are not returning • Not enough new patients • Limited number of appointments per day • Staff is held up with inefficient, not revenue-generating tasks TRAINING No standardization means difficult onboarding Not having a standardized approach to: • Infection prevention • Instrument reprocessing • Room set-up can lead to confusion when hiring new or temporary team members. STERILIZATION Inefficiency impacts the revenue Spending time performing tasks that should be streamlined such as searching, scrubbing, and sorting replace the ability to focus on patient care and it impacts the practice with inefficiency leading to no revenue.
SAFETY Sharps injuries are a serious concern • 31% of sharps injuries occur when cleaning instruments by hand 1 • More handling of loose instruments means more risk • Significant cost: with time off, testing and insurance, each sharps injury costs up to $3,000 2
TEAM MORALE These issues can cause stress
• Running behind • Packed schedule • Unclear procedures • Staying after hours • Short lunch breaks
INSTRUMENT CARE Damaged, broken or corroded instruments/ Risk of Improper Cleaning and Sterilization • Productivity: Time spent searching for a missing instrument is a lost opportunity to spend time with your patients. • Handling loose instruments during transportation and reprocessing, can improve their risk to be damaged. • When instruments are lost or damaged, more time and money is spent ordering replacements.
6 STRATEGIC MARKETS
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