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ISSUE 1
6 Less from t Pay Di
There’s much for business leaders to learn from the Canadian payroll system’s failings.
When the Phoenix Pay system was rushed to launch in 2016, tens of thousands of Canadian civil servants were paid incorrectly — or not at all. Eight years later, the costs have reached more than $3 billion, and the system still hasn’t been fixed. Because the payroll client was the Canadian government, much of the discussion and investigation around Phoenix pay is in the public domain, offering a rare opportunity to get inside a payroll transformation project that went off the rails. Phoenixed - the investigative podcast from the Global Payroll Association and Storythings about the Canadian government’s botched payroll transformation project gets into the
Author: Grace Dobush
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