Key Responsibilities • To work closely with the Resident Services Manager to ensure that the highest standards at site are maintained. • Where applicable, to ensure detailed handover notes are written and made available to the next staff member coming on shift as to ensure a seamless transition.
• To act as first point of call for residents to report maintenance issues.
• To answer the mobile phone and on-site intercom system in a professional manner.
• Dealing with initial enquiries, booking in and undertaking
• To ensure all visitors, suppliers and contractors sign in and out of the building.
• To receive deliveries on behalf of residents and issue parcel collection notices accordingly.
• To carry out full inspections of the building at commencement of shift, periodically throughout the shift and at end of the shift. • To maintain a key log for contractors including authorisation sheets and only release keys to those who are named on he authorisation sheet.
• Organised a shared email inbox and update the sites shared point.
Made with FlippingBook Learn more on our blog