Board Converting News, May 25, 2026

Bay Cities (CONT’D FROM PAGE 26)

“We’ve learned a great deal through the collaboration with Bay Cities,” Gopakumar says. “Each step has helped us refine the platform and understand how it can better support plant operations.”

If left unaddressed, the failure could have led to severe internal damage and unplanned downtime. “If we didn’t catch it, that bolt would have come un- done and a shaft would have sailed through the machine,” Tucker says. “That’s the real world. That’s machines and systems working together to say, ‘stop the car.’” The next challenge was maintaining momentum. Im- plementing a system like Helios is not a one-time deploy- ment. It requires ongoing alignment across operations, engineering, IT, and leadership to ensure the technology continues to evolve alongside the business. At Bay Cities, that alignment was driven from the top. “You have to stay committed to the vision,” Tucker says. “Manufacturing environments are busy, and people get pulled in a lot of directions, but if you believe the technol- ogy can improve the operation, you have to keep pushing forward.” Sustaining that progress requires discipline. “What used to take months now happens in weeks,” Tucker adds. “If we want to stay competitive, we have to move faster.” Refining The System That pace is now shaping how the system continues to evolve. The partnership between Bay Cities and SUN has become an ongoing process of iteration, with each phase building on what was learned in the last.

One of the current focus areas is improving ma- chine-level sensor integration to capture more precise and actionable signals. “We are identifying where the gaps in machine data exist,” Gopakumar says. “That’s where sensors become important. They allow us to capture signals that were pre- viously unavailable.” Those insights are also shaping how SUN continues to approach sensor integration within the Helios platform, Helios is designed for alignment across departments to ensure the technology evolves alongside the business.

CONTINUED ON PAGE 30

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