APRIL - JUNE 2026

DUNDEIS UK LTD TERMS & CONDITIONS “DUNDEIS UK Ltd.” is the trademark or registered trademark of DUNDEIS UK Ltd and/or our affiliates in the U.K. and in other countries. “The agreement” means these conditions together with any contract in which they may be incorporated by reference or otherwise. “Goods” refers to all orders placed with Dundeis UK Ltd. These Terms and Conditions do not affect your statutory rights. Any questions concerning these Terms and Conditions or issues arising therefrom should be directed to: Dundeis UK Ltd, [Genesis Centre Innovation Way Stoke on Trent ST6 4BF] You can email us: enquiries@dundeis.co.uk [or alternatively contact us by telephone [01782 366715] Ruling Conditions Unless special terms are explicitly agreed in written correspondence, all contracts of sale made by the company are subject to these conditions of sale. The company accepts the customer’s order of goods upon these terms to the exclusion of any other terms or conditions of the customer, which shall not form part of the agreement. Acceptance of goods from the company shall be conclusive evidence before any court or arbiter that these conditions apply there to. Quotations and Prices Quotations are not binding on us until we have accepted an order and we reserve the right to revise quoted prices and charges in the event of any change in our costs and/or prevailing conditions between the date of quotation and the date of despatch. a) Prices are exclusive of tax, duties, and variation in exchange rates. b) The price of the goods does not include delivery. Our delivery charges are as advised to you during the ordering process before you confirm your order. c) Consumer pricing shown as RRP is purely at the discretion of the retailer. d) The Company reserves the right to change prices without notice Payment a) Credit Accounts are opened subject to satisfactory references, credit checks, and three months regular trading on a pro forma basis before a credit account would be considered. b) Payment terms are as agreed when issued with a trade account number. c) If our terms of payment are not adhered to Dundeis UK Ltd shall be entitled to cancel the contract or suspend any further deliveries but we shall nevertheless be entitled to claim against the customer for any loss in consequence of non-completion of contract. d) If the customer is not a private individual, the signatories of this agreement hereby personally guarantee to pay on demand all money and liabilities of the customer arising under this agreement now or at any time in the future without limitation in amount up to the total amount due. We may demand payment from you as guarantor without obtaining payment from the customer beforehand. e) The Buyer shall make all payments due under the Contract in full without any deduction whether by way of set/off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by the Company to the Buyer. f) We reserve the right to charge interest on any sums not paid by their due date in accordance with these terms. Interest will be applied at a rate of 8% above the Bank of England Base Rate per annum until the sums are paid in full. Alternatively, we may at our option apply the interest rate and charges under the Late Payment of Commercial Debts (Interest)Act 1998. You shall also indemnify us in relation to any other debt collection, legal costs or other expenses incurred in the process of recovering such late or outstanding monies. Delivery a) Unless otherwise specified in our quotation or contract, carriage will be charged on all orders. b) Goods are despatched on or before the date of invoice and no responsibility is accepted for delays in transit. Every effort will be made to keep to any dates specified but the company accepts no liability in case of failure to do so unless it has given an express undertaking in writing to affect delivery within a specified time. b) International Shipments which are returned to duty unpaid will be subject to a restocking fee, shipping charges and a handling charge at the company’s discretion. A full copy of our terms and conditions can be found at the Dundeis.co.uk website. DUNDEIS UK LTD TERMS & CONDITIONS

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