Copar Rebrands (CONT’D FROM PAGE 26)
People | Knowledge | Software | Services
Expanded Personnel Capabilities Since taking over the company late last year, Copar- Solutions has significantly re-worked both its internal and external operations. According to Burrows, “We identified where, and what, changes would be most beneficial to CoparSolutions and our customers. Then we quickly im- plemented changes in a number of areas. In just months we’ve more than doubled both the engineering staff and the number of technicians in our electrical division. We’ve also increased our field service staff by 50 percent and anticipate further expansion in all areas of the company within the next year.” Burrows continued, “The company has been known for the ability to respond quickly and efficiently, and that’s one area we’re building upon, making further improvements. Many issues may be resolved within minutes through our remote VPN tech support. Since our service personnel are based regionally throughout North America, problems re- quiring on-site support can often be handled in the same
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day and worse case, the next day.” CoparSolutions has also substantially increased its spare parts inventory with overnight shipping integral to its operations. Never Standing Still “The new CoparSolutions is committed to upgrading virtually all in-service products to our current generation equipment. The world of technology isn’t standing still, and corrugated industry’s future must be a part of that. Smarter systems provide improved quality and safer, more efficient operations. Copar Solutions’ systems and en- hancements offer a degree of flexibility that allows them to be configured to the operational needs and goals of each specific plant. Older ‘dumb’ machines can become smart, and newer machines can be dramatically improved and taken to new levels,” explained Burrows. CoparSolutions primary offerings for corrugators fit into six categories: Bridge Control, Synchronized Splice Control, Process Control, Closed-Loop Warp Detection, Thermal Measurement & Displays, and Segmented Water CONTINUED ON PAGE 28 Process Control Engineer Bob Tuohy assists a customer with phone support.
Intelligent Machinery Connectivity Productivity/Performance Displays WIP and FGS Load Tags Inventory and Logistics Supply Chain Management Roll Stock Management and Sourcing WIP and FGS Tracking Material Management Procurement and Inventory Control Truck/Transport Scheduling www.kiwiplan.com
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