Effective Behaviours • Timeliness
nature or level of responsibility involved. • Attend regular training sessions and demonstrate a commitment to continuing professional development to support the University and the department. • Participate in the Student Living Operational Services action and business plans for retaining UUK and Investors in People accreditation. Engage and empower the team to identify actions needed in line with these frameworks. • Continually review and develop procedures in line with the post and make recommendations to Managers for changes to gain improvement of efficiency. • Assist in preparations for student Welcome Weekend and semester changeover, including the preparation of keys, welcome packs, programming fobs and liaising with other sites as necessary. Attend Welcome Weekend to welcome new students and provide an efficient intake. • Support University student recruitment through accommodation viewings, showing prospective students flats on Open Days and providing support on the information stands or face to face as required. • Cover for Student Living Student/ Customer Service staff (s) in their absence as appropriate. • Raise purchase orders and receipt goods using CHIME. • Handle maintenance enquiries reported to Student/Customer Services, liaising with contractors as required and operating computerised maintenance reporting systems. • Handle student behaviour reports from management, liaising with managers, attending meetings and taking note during investigations meetings, writing letters or emails as required. • As a member of our Professional staff you will be expected to demonstrate a commitment to the professional behaviours set out in the Brunel University London terms and conditions of employment for the grade.
• Meeting Deadlines • Communication and Networking • Networking group across colleges • Ability to negotiate and influence • Ability to plan and organise own workload • Ability to adapt a flexible approach
to the demands of a busy college/ department in order to accommodate changes in priorities when required
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