About Us Brochure

Our team Our property management team is focused on finding the perfect tenant to ensure that your property is tenanted by someone who wants to make it a real home and that the return on your investment is maximised. We are experienced property managers who professionally manage, protect and attend to all matters in relation to your investment, saving you the stress of day-to- day tenancy management. Our team has extensive experience manging a diverse portfolio of properties across Melbourne. Competitive rates Urban Choices Property offers competitive rates for single and multiple property investors whilst maintaining the highest level of care and commitment to you and your property. • Preparing your property for lease We will provide you with suggestions on the best way to present your property to optimise the rental return and attract the ideal tenant. Your property manager can also advise you on the likely rental achievable under the current market conditions and market value. • Marketing your property Effective marketing of your property is an integral part of finding the right tenant. We will develop an advertising and marketing plan on how best to promote your property to potential tenants. We use a number of tools including advertising and marketing products to promote your investment to maximise the property’s potential to attract suitable tenants. • Open for inspection Our property managers provide a quick response to any enquiries about your property and will organise property inspections for prospective tenants. Securing the most suitable tenant for your property is critical to the success of the tenancy. By cross checking references we will, in consultation with you, find the most suitable tenant: a tenant who will pay the rent on time and maintain the property to an acceptable standard. You will be offered the opportunity to make a final decision regarding the prospective tenant prior to Urban Choices Property offering the property. • Paperwork When you have approved a prospective tenant, we will arrange for the Residential Tenancy Agreement, lodgement of the bond to the Residential Tenancies Bond Authority, issuing of the keys and condition report on the property, including photos. What we will do for you – before the tenancy • Tenant selection

Urban Choices Property vision All people affordably housed in neighbourhoods that support life opportunities. Urban Choices Property mission To be a leading provider of high quality, professional, comprehensive real estate services that support the delivery of more affordable homes across Australia.

Urban Choices Property guiding principles

• We put our customers first

Our customers are central to everything that we do. We listen and respond with open and honest communication and flexible approach.

• We work together

We work collaboratively and in partnership to achieve our mission.

• We trust and are trusted

We keep promises, are accountable and are transparent in our actions.

• We learn and adapt We aim to inform the policy environment, support our actions with evidence, encourage innovation and continually adapt to a changing environment.

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