SEW-EURODRIVE to highlight expanded portfolio at EMA At Electra Mining Africa this September, SEW-EURODRIVE will unveil an expanded portfolio of industry-specific drivetrain and lifetime reliability services. Jonathan McKey, Sales and Marketing Manager, unpacks the new offering. S EW-EURODRIVE’s key focus at this
Jonathan McKey, Sales and Marketing Manager at SEW-EURODRIVE.
have mining, ports and harbours, power generation, agriculture, automotive, general manufacturing and several more specialists on hand to help clients get a sense of the new possibilities we can now offer,” he adds. “A client from power generation might want to know how we can innovate and modernise drop-in solutions in the power sector, and we have drivetrain specialists with years of experience to outline what we can offer. We have our MACC-Series indus- trial gear solution, for example, specifically engineered for air-cooled condenser and dry-cooling tower applications,” he explains. Part of our process is to assess installed infrastructure to determine how best to incorporate new solutions on-site. We can also do energy surveys, and we are open to modernising a power station’s equipment to use less power and be more efficient and available to produce without unplanned stoppages,” explains McKey. “This philosophy is being introduced for every industry we serve. We have sev- eral new business development products to showcase in the seated booth area of our EMA stand, including a comprehensive range of after-sales services and mainte- nance offerings from the Phase 2 Service Centre: maintenance plans and repair commitments for SEW-EURODRIVE and
range. But with the SLA and service offer- ing, we can also now offer long-term, sus- tainable support, with SEW-EURODRIVE industry specialists on hand to develop whole-life packages to best suit specific process applications,” he says. Every SLA will be customised to suit the installed equipment and the client's needs. They typically include 24/7 phone support, dispatch timelines for technicians to the site, breakdown turnaround times, and repair warranties. Additional benefits include reduced spare parts costs and pri- ority service levels, with customers able to select the support option that best aligns with their operational requirements and maintenance priorities. “Our DriveRadar automatic remote condition monitoring solution can also be included in an SLA, which gives us the ability to continuously monitor system condition, predict a failure in advance, and schedule preventive maintenance,” McKey adds. Industry-specific business develop- ment The stand at EMA, says McKey, will feature industry-specific business development booths where specialists from SEW-EUR- ODRIVE can meet clients to initiate discus- sions on long-term cooperation. “We will
year’s Electra Mining Africa show will be on its expanding portfolio of drivetrain solutions that integrate industry-specific, custom-engineered drives with lifetime reliability services. “The Phase 2 development of our new service and repair centre has enhanced our capacity to offer end-to-end engineer- ing, business development and lifecycle services, along with our fully integrated mechanical and electrical drive solutions,” says Jonathan McKey, Sales and Marketing Manager at SEW-EURODRIVE. Service level agreements (SLAs) SEW-EURODRIVE, he says, aims to in- tegrate fully into the critical production processes that deliver success for custom- ers, ensuring efficient operation, reliability and rapid service response. This will enable their critical plant assets to deliver for their entire life. “By combining the mechanical and elec- trical drive solutions we offer with SLAs and repair and reliability services, training, and more, we can help clients to modernise their industries, making them more efficient, reliable, sustainable and, ultimately, more productive,” says McKey. We have always had a premium product
Integrated end-to-end mill drive solutions, coupled with service-level agreements from SEW-EURODRIVE, combine robust engineering with lifetime reliability services.
4 ¦ MechChem Africa • July-August 2026
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