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WHEN IT RAINS, IT POURS How to Combat Recommendation Fatigue Have you ever heard the story of Sisyphus? According to legend, he was a cunning Greek king who managed to cheat death not once, but twice. This infuriated Zeus, king of the gods, who punished Sisyphus by forcing him to roll a massive boulder to the top of a hill. Unfortunately for Sisyphus, every time he was just about to reach the top, the boulder would roll back down and he would have to start again. Plenty of pet owners feel like Sisyphus when it comes to their pet’s health. It seems like there’s always some new problem to deal with. New clients can feel very overwhelmed when they come to a new veterinary clinic and walk out with a mile-long list of problems they need to deal with. This is called recommendation fatigue, and it’s something we aim to avoid at The Animal Clinic of Kalispell.
VAYDA THE GERMAN SHEPHERD
Patsy being a veterinary tech. She’s able to take really good care of me. A while back, we were at the
lake during Patsy’s lunch break, and I went a little overboard playing in the water. It was hard to move, so Patsy took me into the clinic and did some X-rays. She discovered that I have degenerative disc disease. This can be a big problem in older dogs, but fortunately the Animal Clinic has a Class IV therapeutic laser. Patsy treated my back with the laser, and the next day I felt like a puppy again! I was able to run around pain-free. I’ve gotten laser treatment from other veterinary clinics Patsy has worked at before, but the laser here in Kalispell is probably the best. It’s brand-new and built with top-of-the-line technology. Treatment takes just three minutes, so I don’t have to sit still for very long. It feels pretty good too, like a warm heating pad. We’re fortunate Patsy has access to the laser, especially after my injury at the lake. It helps keep me strong and agile, which is great! There are still rivers to swim in and kittens to play with, after all. -Vayda
Recently, we started seeing an old dog with his fair share of health problems. He was brought in by a wonderful woman who makes a point to adopt dogs no one else wants and help them enjoy a great life. When this dog first came in, even Dr. Clark was overwhelmed by everything that needed to be done. But he didn’t spend 30 minutes prattling off a laundry list of treatments that needed to
be taken administered. Instead, he put things in order of what they
should address first. He started on the ear
infection and then, when that cleared up, worked on the dog’s arthritis. He then ran some senior blood work.
1. Blend all ingredients in blender or food processor until smooth and creamy. 2. Pour mixture into ice cube trays or paw print-shaped silicone molds, if available. 3. Freeze for at least 3 hours or until hard. 4. Carefully remove from molds and treat your pup on a hot summer day. Extras can be placed in a Ziploc freezer bag and stored in the freezer. Directions
It’s not just unhealthy pets that can need a lot of work. Even pups that come in
with one problem, or are perfectly healthy right now, should be treated with the future in mind. There’s always
something to treat next. If we’re treating a 10-year-old pug for heart failure, we shouldn’t forget about their teeth. The same goes for a 2-year-old border collie who just got their vaccines. We don’t believe it’s the owner’s job to keep track of every aspect of their pet’s health, or that they should feel pressured to solve every problem at once. This is why we spend so much time talking to clients and getting to know their pets. It’s our job to help pets feels better — without making pet owners feel overwhelmed.
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