St James Schools - Registrar

Qualifications Essential

Personal Skills Essential • Have a strong sales ethos and have a strong focus on targets. • Have a ‘hands-on’ attitude and ability to contribute positively to a team environment, share knowledge and resources, and provide assistance as needed. • Exceptional organisational and time management skills to handle multiple tasks simultaneously, prioritize responsibilities, and meet deadlines. • Ability to maintain confidentiality and handle sensitive information with discretion. • Friendly, well-presented and welcoming to prospective parents with the ability to handle inquiries, concerns, in a courteous and efficient manner. Desirable • Flexibility to adapt to changing priorities, handle unexpected situations, and work effectively under pressure. Communication Skills Essential • Excellent verbal and written communication skills, including the ability to effectively interact with a wide range of stakeholders: prospective families, our

students, parents, staff. • Strong interpersonal skills to establish rapport and maintain positive relationships with various individuals both in and outside of the school community. • Active listening skills to understand and address the needs and concerns of the prospective students and their parents. Desirable • Strong problem-solving abilities to address issues related to enrolment, scheduling, records, and other administrative matters. Post holder outcomes: Alongside the school marketing and events executives, the post holder will be a natural, strong brand ambassadors for St James Schools will be warm and welcoming individual. They will understand how important a role they play in making sure that every brand touch point for St James Schools is succinct, unified and underpinned in the schools’ values and ethos. They will naturally pride themselves in working closely with the Head of Marketing to ensure that the data and insights from the admissions function supports and informs the school brand and marketing strategy and school development plans.

• A bachelor’s degree in a relevant field such as education, business administration, or a related discipline.

Desirable • AMICS Certificate in Admissions Management.

Experience Essential • Can demonstrate previous experience of working within a demanding customer service environment, • And or has previous experience working in a school or educational institution, preferably in a registrar or admissions-related role. Desirable: • Familiarity with the independent school sector and its unique characteristics. • Knowledge of admissions processes and procedures in the independent school sector. • Understanding of enrolment management principles and strategies to support the school’s recruitment and retention goals.

Person Specification

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