Person Specification
Job Title:
Group Residence Manager
Grade:
Individual Contract
Specialist Knowledge/ Qualifications
Degree or equivalent qualification.
Demonstrable knowledge of Health and Safety and other relevant statutory obligations and their practical application in the workplace.
Qualified First Aider.
Relevant Experience
Has relevant knowledge of facilities management either directly or through demonstrable experience of supervising facilities management staff and/or contractors to ensure essential services/plant are maintained and maintenance problems promptly dealt with. Can demonstrate experience of managing cyclical repair/ refurbishment and periodic cleaning programmes in student accommodation or a large scale private residential scheme. Familiarity with key card security access systems including reprogramming fobs/cards and interrogating access reports. Has experience of tenancy inventories, regular landlord inspections and applying repair costs for which a tenant is held liable. Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
Communication Skills
Leadership and Management
Motivates and leads a team effectively, setting clear objectives to manage performance.
Professional Practice
Contributes to advancing professional practice/research or scholarly activity in own area of specialism.
Planning and managing resources
Plans, prioritises and manages resources effectively to achieve long term objectives.
Works collaboratively in a team and where appropriate across or with different professional groups.
Teamwork
Student experience or customer service
Builds and maintains positive relationships with students or customers.
Suggests practical solutions to new or unique problems.
Creativity, Innovation and Problem Solving
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