SITUATION
TASK
ACTION
RESULT
The system was inefficient and needed changing.
Identify the issues and
Analysed the issues. Spoke to colleagues to gather their views. Put together a proposal for management.
100% of changes adopted and the system now working efficiently and saving time.
propose changes.
For the CV: Improved an inefficient system with 100% recommended improvements being adopted. Involved discussion with the wider team and documented proposals for management.
SKILLS
analysis influencing communication (written & verbal) teamwork documenting proposal
Reflecting on your key achievements
Understanding one’s professional strengths and key skills is fundamental to career growth. NHS hiring managers value competencies such as communication, leadership, teamwork, adaptability, problem-solving, and digital literacy.
One method for identifying personal achievements is using the STAR method:
Situation : Define the context in which you worked. Task : Describe the challenge or responsibility. Action : Explain the steps you took to address the issue. Result : Outline the outcome and impact of your actions.
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