INDIVIDUALS & FAMILIES Educate | Support | Protect | Prevent Harm Helpline
Autism New Jersey’s flagship 800.4.AUTISM Helpline provides personalized guidance to individuals with autism and their families on everything from diagnosis, treatment, and special education to adult services, benefits, housing, and end-of-life planning. Families often first call after a diagnosis, then return over the years as new questions and challenges arise. This year, we expanded our support by launching a real-time interpreter service, making the helpline more accessible to New Jersey’s non-English-speaking families and enabling more culturally responsive, individualized guidance. We also broadened our expertise to include housing and Early Intensive Behavior Intervention (EIBI) and collaborated with an immigration attorney to ensure families received informed guidance as federal immigration policies evolved.
No matter where someone is in their journey, our helpline staff take the time to listen, understand each family’s unique circumstances, and connect them with practical, evidence- informed resources.
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“[My helpline staff member] was kind, considerate, understanding, supportive and knowledgeable. His deep understanding of how I might feel as a mother and the situation was amazing and very comforting.” “[My helpline staff member] was really nice and very helpful. She followed up on everything, provided great information, and I would definitely connect with her again.”
1,672 CALLS, EMAILS OR WEB INQUIRIES ADDRESSING WIDE RANGING TOPICS 19,346 REFERRAL SEARCHES ACROSS 9,987 UNIQUE VISITORS 124,700 ACTIVE VISITORS TO THE WEBSITE
Helpline & Family Advocacy Director Jon Gottlieb is a former special education lawyer and uses that expertise to assist helpline callers. He leads a team of helpline specialists.
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