Days/Hours
16%
23%
What are the best hours/days for you to run errands?
19%
23%
19%
Weekend afternoons Weekend mornings Weekday evenings Weekday afternoons Weekday mornings
1 star 1%
2 stars 2%
3 stars 10%
How would you rate our customer service?
4 stars 26%
5 stars 61%
-
Not applicable
Other
If you have not visited SCL in the last 2 years, why?
COVID
I get information elsewhere
Inconvenient hours
I buy books or use eBooks
No time
0
5
10
15
20
25
30
35
40
45
Number
Made with FlippingBook Annual report