Saline County Library Strategic Plan 2022-2025

Customer Voices: Patron Surveys

In the next three years, what areas would you like us to improve upon? ( Most frequent answers) 1) Programs for youth 2) Programs for adults 3) Downloadable materials 4) Physical materials 5) Spaces for study and reading 6) Community outreach 7) Spaces to meet and gather What role does the Saline County Library play in patrons’ lives? ( Most frequent answers) 1) Leisurely activities 2) Personal knowledge and enrichment

259 patrons answered our patron survey which included questions about what they would like to see in the library and how we can continue to meet their needs in the next three years. Full results, including comments, can be found in Appendix C.

3) Programs 4) Education 5) Socialization 6) Computers or WiFi 7) Meeting space 8) Other (example: business research and technology support)

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