Building client loyalty - Leveraging RxWork & Ascend’s CarePlans for success Date: Thursday 19th June 2025 With technology advancing rapidly, consumer expectations across all industries— including veterinary care—are growing faster than ever. In this course, our experts will explain the importance of client loyalty and show you how to easily enhance it for your pet parents using the CarePlan functionality in RxWorks and Ascend. You’ll learn simple practice management system setups, along with practical tips and tricks for better communication, all designed to help you create stronger, more loyal relationships with your clients. Join us to discover how these easy-to implement strategies can drive client loyalty, improve your practice’s efficiency, and boost client retention. Available to our RxWorks and Ascend customers.
What’s really happening in your practice? A deep dive into reporting and KPIs Date: Thursday 25th September 2025
The power of data with your system is invaluable. It allows for better business decision making, operational efficiencies and goal setting. But how accurate is the current reporting view that you have? And are you using the correct KPIs (Key Performance Indicators) that allow you full performance visibility? Our dedicated learning and development expert will walk you through a deep dive on the KPIs that your practice should be tracking, and how to produce the essential detail required to allow your practice to adapt to change, with a close eye on delivering practice success. Available to our RoboVet customers.
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