Annual report 2022-23

Message from the Chief Executive Officer

Housing Choices is underpinned by core business pillars: Organisational Resilience, Transforming Resident Experience, Increasing Social Housing Impact, Leading Innovation and Providing Choice to Specialist Disability participants. In reviewing this past year, we have achieved so much in all of these areas: from our business transformation projects and internal capability building, to greater levels of engagement with our residents through community engagement activities, advisory roles, resident procurement and co-design projects of new homes with specialist disability residents; to developing more well-designed, well-located, energy ecient housing across the country. We are also leading innovation in the sector: creating the first Build to Rent project incorporating social housing in Australia and the first LGBTQI+ supported social housing model (see page 33). As I continue to learn about this great organisation, I’m constantly inspired by our residents, many of whom have permitted us to share their stories and extraordinary talents across the pages of this year’s Report, including Bill from Tasmania whose vibrant landscape paintings are featured throughout. The resident stories in this Report, remind us how fortunate we are to live in this country but also how important it is that we work together to make it more equitable, starting with the provision of safe and aordable homes for all.

It is a privilege to provide an introduction to the Housing Choices Australia 2023 Annual Report, highlighting the achievements and impact that the organisation has had during the year. Having begun my appointment as Chief Executive Ocer in June 2023, I would like to recognise the commitment and eorts of my colleagues and partners of Housing Choices who have all contributed to the successes captured in this Report. I would also like to acknowledge the great work of my predecessor Michael Lennon and thank him for his leadership of the organisation and his personal support. Housing Choices Australia is a national community housing provider and recognises the responsibilities it has, to meet the needs of its residents and key stakeholders. This Report summarises some of the innovative work that the organisation has achieved to meet their expectations and our vision. Since joining the organisation, I have found Housing Choices to be wholly focused on its customers and addressing the housing crisis faced by many communities across Australia. It is leading in developing new models of investment and delivery of much needed aordable homes and is dedicated to building its capability - of its people and wider organisation to achieve greater impact on improving the lives of its customers. My task is to ensure that our people are supported to continue in the delivering of housing and services to the highest standards; to create new housing supply wherever the right opportunity presents and above all, to ensure our residents live in good homes, in the right locations, with all the supports they need to live well.

David Fisher

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Annual Report 2022-23

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