WHEN EXPERTISE MEETS ADVOCACY, HOMEOWNERS WIN
When most people call us, they think they’re just getting a tree service quote. But they actually get something bigger: a consultative approach that looks at their entire landscape and often opens up ideas and solutions they didn’t know they should be asking for. One recent project is a perfect example. Two longtime clients and pastors of a local church recently contacted us. An oak leader had fallen on their home they’ve lived in for the past 25 years, leaving a giant hole in their roof. They were trying to understand and navigate technical language and confusing instructions. The claims representative’s conversation seemed suspiciously scripted to entice them to use the insurance company’s preferred contractor from multiple counties away and to discourage them from expecting an adjuster to show up until “3 to 5 business days” later.
Instead of leaving them to figure it out alone, we stepped up and guided them. We sat with them, got on the phone with adjusters, and walked them through the steps. With the right “activating language” and education on their benefits that the claims adjusters were deliberately omitting to their own detriment, we empowered the couple to take back full control of their claim. We gave them a tip that they would be eligible for an immediate payment to help cover emergency costs ... and it turned out they received a check payment for that portion, sent out the very next day. There was no dealing with underqualified contractors and no back and forth on the bill. Instead, we advocated for them toward a quick and fair resolution, using our subject matter expertise and that of their other repair contractors as leverage points.
This is why our approach is different. We’re not just here to cut or prune a tree; we’re here to guide and advocate. Whether it’s exploring a property’s potential or standing shoulder-to-shoulder with a homeowner during a stressful insurance process, our goal is to make sure clients feel supported, informed, and ultimately thrilled with the outcome.
Nature’s Shade, Beauty, and Sweetness All in One THE SUGAR MAPLE: If you’ve ever admired the fiery garnet and gold colors of fall or drizzled maple syrup over pancakes, chances are you’ve already experienced the magic of the sugar maple. Native to North America, this tree is prized for its beauty, shade, and, of course, its sweet sap. When cared for properly, a sugar maple can live well over 300 years, becoming a lasting part of the landscape for generations. During the summer months, its broad canopy has rich green leaves that offer cooling shade. As autumn approaches, the foliage explodes into a breathtaking palette of deep reds, golden yellows, burnt oranges, and warm browns, the same display that earned the sugar maple its role as Canada’s national tree and the iconic emblem on its flag. These trees are impressive in size, often growing 60–75 feet tall with a spread of 40–50 feet, though some surpass that. The tallest on record, in Bethany, West Virginia, towers at 110 feet! A mature sugar maple’s canopy is so expansive that it can shade an entire home, helping reduce heat during summer. Varieties such as the Green Mountain, Fall Fiesta, and Apollo each have unique traits, making them fantastic options for all homeowners in West Hartford. In spring, clusters of small greenish- yellow blossoms appear, and for those interested in making syrup, late winter (February–March) is prime tapping time. A single tree can produce enough sap for about a quart of syrup!
If you’re thinking of adding one to your yard, we can help you find the perfect fit for your space. Let’s bring some natural beauty and maybe a little sweetness to your property! Call us today!
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