The Aim
Feedback
Idea
(Re) Design
s S
Pro od r uct Service
Supplier
Customer
Aim
s
S
Internal Processes
A system is a network of interdependent components that work together to try to accomplish the aim of the system. (Sem. Ch.3) Every activity is part of a process. Any stage has a customer, the next stage. Each stage works with the next stage and with the preceding stage toward optimum accommodation, all stages working together toward quality that the ultimate customer will boast about. (O.C. Ch.3) A systemmust be managed...Left to themselves... components become A systemmust have an aim. Without an aim, there is no system. The aim of the systemmust be clear to everyone in the system. The aimmust include plans for the future. The aim is a value judgement. (We are of course talking here about a man-made system). (Sem. Ch.3)
11
Made with FlippingBook - professional solution for displaying marketing and sales documents online