Checklist
Tell us once How does it work?
When someone dies there are many organisations you may need to contact to tell them about the death.
When you register adeath, theRegistrar will add thedetails of the deceased to the Tell Us Once national database. Once the details have been added, you will be given a reference number. You will then be able to complete the process online or by phone with the Department of Work and Pensions.
You might find this checklist useful to help ensure you make the necessary arrangements:
• Accountant • Bank/building society • Benefits agency* • Bereavement register (to remove name frommailing lists - www.deceasedpreferenceservice.co.uk) • Child benefit office*
Organisations that currently participate in the scheme:
• Local Councils
• Housing Benefit Office • Council Tax • Collection of payment for council services • Libraries • Electoral services • Blue Badges • Adult Services
• Child’s school, or childcare provider • Church or other places of worship • Clubs and social groups • Council tax office* • Credit card companies/store cards
• Creditors (anyone owed money by the deceased) • Debtors (anyone owing money to the deceased) • Disabled parking permit* (please take to any West Sussex library or return to West Sussex County Council - Blue Badge, Durban House, Durban Road, Bognor Regis, West Sussex, PO22 9RE) • DVLA* (cancel car tax and driving licence) • Employers • Hire purchase/loan companies • HMRC (Income tax office)* • Home help agency/care services/day centres • Hospital clinics (to cancel any outstanding appointments), doctor, dentist, etc. • Insurance providers – building, car, life, household • Internet provider/email and website accounts • Landlord • Library* (return books) • Mortgage provider • Motoring breakdown policy provider • National Insurance Contributions Office (self- employed) • National Savings and Investments (Premium Bonds) • NHS equipment (wheelchairs, crutches, hearing aids etc)
• Children’s Services • Concessionary Travel • Council Housing
• Department for Work and Pensions • Pensions and Benefits
• HM Revenue & Customs • Child Benefit
• Child Tax Credit & Working Tax Credit • Personal Taxation
• HM Passport Office • Passport
• Driver and Vehicle Licensing Agency • Driving licence • Registered Keeper
• Ministry of Defence, Service Personnel and Veterans Agency
• War Pensions Scheme • Veterans UK (Vet UK)
• My Civil Service Pensions (My CSP) • Local Government Pension Scheme (LGPS) • NHS Pensions (NHS) • Scottish Public Pensions Agency (SPPA)
• Passport Office* • Pension providers • Post Office to redirect mail • Probate Office • Professional bodies • Private health care provider • Solicitor
This list is subject to change. For more information visit: www.gov.uk/tell-us-once. (Department for Work and Pensions).
• TV Licence/subscriptions (Sky, Netflix, etc.) • Telephone provider (mobile and landline) • Utilities (gas, electricity, water) *included in Tell Us Once
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www.westsussex.gov.uk • 01243 642122
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