The Role
Role of Operations Director We are seeking to make the appointment of a Operations Director for our Hotel portfolio. Key responsibilities include strategic direction, brand identity new business areas, booking and customer platforms and investment strategy. This is a key leadership role which will have significant impact across the business - you will proactively contribute to the development and delivery of the brand and business plan to the highest possible standards. You will do this in line with the Group’s established Vision and Values.
We are seeking an individual with a proven track record of success in a business leadership role with a particular emphasis on brand identity and service delivery, ideally gained within a leading hotel chain. You will possess strong strategic planning skills relevant to business planning, financial planning, marketing strategy, revenue management, and innovation. Exceptional leadership, interpersonal and communication skills are essential, as you will be required to lead and inspire a diverse team; as well as develop long-term, high-quality relationships across agents, booking platforms, investors, and internal stakeholders.
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