Net Promoter Score Findings To Date
Net Promoter Score 97 N = 29
Promoters
Passives 3%
Detractors 0%
97%
n = 0
n = 28
n = 1
Recurring Themes – Summary (mentions) • Networking,
Recurring Themes – Summary (mentions) • Networking,
Connection and Relationships (1)
Connection and Relationships (17) • Information and Sharing Perspectives (12) • Education & Learning (12) • Statewide Connection (9) • Programming (4) • Leadership / Lydia (3) • Collaboration (3)
What’s a good Net Promoter Score Based on the global NPS standards, any score above 0 would be considered “good” (50 and above being excellent while 70 and above is considered “world class”).
Retently 2021 NPS Benchmarks for B2B
Georgia Grantmakers Alliance // SOAR Analysis & Net Promoter Score
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