PROGRAM OBJECTIVES:
PROGRAM OUTCOMES:
24% of caregivers received support in response to self-expressed need for help managing their child’s behavior and improving the family environment
h Improve caregiver confidence
h Reduce barriers to a healthy family life
Based on survey responses, participants received personalized support due to a self-expressed need:
h Increase utilization of outpatient behavioral health and physical health services by providing personalized resources and support
h Caregivers: • 41% received help managing their child’s behaviors/improving their family environment • 20% received additional support after reporting a crisis event within the last 3 months, including 911 calls and ER visits h Members: • 40% received help finding a doctor, dentist, or other health care provider • 40% received support preparing for adulthood • 20% received additional support to help understand insurance coverage
PROGRAM COMPONENTS:
Care Communications: Upon enrollment, participants receive text messages and educational resources that promote and support their journey in the child welfare and foster care systems — topics include advocacy, community living, social determinants of health, employment, healthy living, safety, and security. GoMo (Secure) Chat: Much like a typical text conversation, GoMo Chat allows live messaging between participants and their care team, enabling in-the-moment, on demand conversations.
Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by members’ self-expressed priorities and interests, structured into easy-to-follow sections to promote independent education, learning and self-care management. Secure Data Collection and Reporting: Engagement and experience data is collected, deidentified, analyzed, and reported back to Care Teams for ongoing quality, clinical delivery and service improvement.
“Our Hub is a transformative tool that empowers transition age youth and their caregivers. We are committed to providing accessible, personalized support that meets individuals where they are, fostering resilience, and promoting positive outcomes for families across Georgia.”
Bhavini Solanki, LPC, Director, Georgia Families 360 at Amerigroup
gomohealth.com
info@gomohealth.com
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