(External) Percepta 2022 Lookbook

Achievements GLOBAL SUPPORT SERVICES (GSS) Our GSS Team of experts delivers top-notch training programs to help our employees grow and succeed.

Hired Carl Puccio, VP of Learning Design & Delivery

90 PROGRAMS & INITIATVES LAUNCHED

6 Internal promotions

Secundra W.

9 ISD's use tuition benefit to advance skills & career

30

INSTRUCTIONAL DESIGNERS

Project Advocate Support

RESOURCE SHARING (APAC/THAI/PHL)

130

PROGRAMS SUPPORTED

LAUNCHED END-TO-END NPS REVIEWS

QA ANALYTICS TICKETING SYSTEM

Thomas C.

3M

86% GLOBAL

OVERALL CONSUMER

VERINT TICKETING SYSTEM

KNOWLEDGE BASE GROWTH IN 2022

VOLUME SUPPORTED (KNOWLEDGE BASE)

ISD VIDEO MARCOM GOLD

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