Professional April 2024

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Editor’s

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Welcome to April, payroll, pensions and reward professionals, and happy new tax year. I hope 2024/25 is kind to you all. This month, we’re looking at technology. Specifically, how it has drastically improved payroll

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processes and how it will inevitably continue to change things for the future. While we accept that ever-changing technology has brought significant benefits, we must balance this with consideration of the fact that it does also introduce new risks and challenges. This issue seeks to celebrate technology, but to remind you to ensure it’s handled in the right way. We have a whole chunk of the magazine dedicated solely to tech, and you’ll see pieces from a range of experts in the field within the later pages of this issue. Whether that be discussion of cybersecurity (page 32), how artificial programming interfaces or ‘APIs’ could enhance the profession in the future (page 38) or how artificial intelligence (AI) might work to aid the pay as you earn settlement agreement (PSA) process (page 36). Some of these more technological terms may just seem like buzzwords to you right now but over the coming months and years, they may just have more of an impact on you in your role, so be sure to read up on them now and get ahead of the game. Our feature topic this issue (page 24) also includes the views of industry experts on the impacts technology could have. Alongside this issue, you will also find your 2024 Software Directory . If you’re looking at changing your payroll software, please make use of this amazing tool to help you on your procurement journey. We hope you find it beneficial and would love to hear of any success stories which started with our supplement. Of course, I couldn’t say goodbye for now without mentioning the latest big event in our calendars, which was the spring budget 2024. Our hot topic article, on page 50, covers all the announcements which will impact our industries, so you can be certain you’re as up to date as possible, and ensure compliance with ever-changing rules.

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Lora Murphy MCIPP (editor@cipp.org.uk) Editor

24 - Feature topic – time to talk tech By Jerome Smail 38 - Balancing the advancement of technology in payroll services with the threat of cyber risk By Jim Steven and Oliver Price 42 - AI – the future of PSA compliance? By Rob De La Rue and Joe Pickering 44 - How could APIs help the payroll, pensions and reward industries? By Pauline Green 66 - Hot topic - spring budget update By Lora Murphy

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| Professional in Payroll, Pensions and Reward |

Issue 99 | April 2024

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