Frequently Asked Questions
Q: Can CoOp Dollars be used to order apparel? A: No, CoOp Dollars can only be used on marketing/sales collateral and promotional items. Q: When should I charge my cost center for apparel purchases? A: Your cost center should only be the payment method when you are purchasing Gildan T-shirts for an employee outing, such as a volunteer event. Q: Can I place an apparel order for a client? A: Yes, however, the apparel will be charged to your personal credit card and cannot be reimbursed or expensed. EVP approval is required to charge other apparel items to your cost center prior to placing your order. Q: How quickly will my order arrive? A: Each order is a custom order, and you should allow for 3 weeks of production. Be sure to put in the Need-By Date when checking out to receive your order in time. Q: What if I need my items quicker than the 3-week requirement? A: Please contact marketing.admin@calbt.com to see if your order can be placed as a rush order prior to placing the order. Q: What do I do if my item(s) arrives damaged or defective? A: Contact marketing.admin@calbt.com and a representative will assist you with getting a replacement.* *This does not include normal wear and tear. We highly recommend to examine your order upon arrival.
Questions? Email marketing.admin@calbt.com .
Take a look for yourself. Review the Corporate Apparel Program Guidelines and access the program through Marketing 360.
9
CB&T’S CORPORATE APPAREL PROGRAM
Made with FlippingBook flipbook maker