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INSIDE THIS ISSUE 1 2
The Hidden Dangers of Social Media Posts Get to Know Your Customers Why the First Offer Is Rarely the Best One How the Fintech Industry Made History With Greenlight Creamy Tortellini Vegetable Soup Mastering Management and Mentorship
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perspectives and way of working offer a fresh perspective on reaching and maintaining in- house goals. Of course, welcoming employee feedback on the effectiveness of your productivity tracking is also critical, as it allows you to identify frustrations within your team before they lead to high turnover. STEP BACK TO STEP UP. You may carry multiple responsibilities as a small-business owner. While you still have the ultimate say in how your business operates, successful owners and managers understand and embrace the importance of identifying their weaknesses and allowing others to carry those weights. Be open to ideas that may challenge your direction and welcome suggestions from qualified individuals on strengthening and streamlining your in-house processes. No one wants to work for a tyrant, and true leaders hold themselves and others accountable if their decisions are not in the best interest of the business’s long-term goals and survival. As the year progresses, solicit feedback from your team members on market movements and practices that may impact your industry in the coming months. An employee may be aware of a new technology that can help your operation thrive or have insight into an
impending trend that could negatively impact your bottom line in a subsequent quarter. No one has a crystal ball, but your employees may offer a realistic glimpse into the future. KEEP COMMUNICATION CLEAR. With more businesses utilizing more remote or freelance workers than ever before, maintaining clear communications is paramount to effective leadership. While it’s essential to put instructions and other critical information in writing to ensure employees understand their roles, discussing these matters with them is equally important — not just relying on their reading a manual or viewing a prerecorded instructional Zoom video. One effective way to assess an employee’s grasp of certain processes is to have them walk you or a more experienced team member through the steps they take to complete the tasks. If they struggle to communicate the steps clearly, it’s a sign they need additional training. Additionally, it’s essential to recognize that not every employee learns the same way. Some may succeed easily through visual instruction, while others prefer learning by doing. The key is developing varied instructional options to help team members thrive in their respective environments.
LEADERSHIP FOR LASTING GROWTH SUCCESS SECRETS FOR SMALL BUSINESSES
Running a successful small business requires a wide range of skills that would typically be spread across multiple roles at a larger company. When you’re at the helm, it can sometimes feel like you’re doing everything by yourself, all at once, which can have a devastating long-term effect on the business’s profitability and productivity — and your abilities to grow as a leader. Here are three proven strategies for effective management to help you address everything from employee turnover to feelings of burnout. AVOID THE MICROMANAGEMENT MAZE. Tracking employees’ productivity is essential to your business’s health, but micromanaging can stifle your team’s ability to think creatively and work independently. Loosening the reigns now and then may help you discover a hidden talent within your organization whose
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