Vector Electricity Asset Management Plan— 2020 Update
COMMUNITY ENGAGEMENT WITH ASSET BEAUTIFICATION Vector’s electricity assets are spread throughout Auckland and form part of the built environment of each community’s local neighbourhood. That’s why we’re happy to work with local artists and other organisations who want to take ownership of their spaces and make them look great. In May 2019 we published guidelines that set out our approach to facilitating requests for public art on Vector’s network assets. One recent example of this process in action was a request we received from the Onehunga Business Association to facilitate public art on the Onehunga substation.
ONEHUNGA SUBSTATION – THE ART PIECE IS CALLED ‘THE PEOPLE WEAVER’ AND IS PART OF NGA ATUA HOU, A SERIES OF MURAL PROJECTS TO REVITALISE SPACES ACROSS THE CITY
2.2
Service levels
The Service Levels measurements from AMP19 are updated for the RY19 measurements in the table below:
DESCRIPTION
RY15
RY16
RY17
RY18
RY19
Customer Effort Means Score
-
-
6.9
6.7
7.0
Speed of quotes for new connections – (<5 lots)
-
-
-
84%
87%
Advance notification of planned outages
-
-
-
-
95.45%
Average Grade of Service (GOS)
86%
87%
81%
75%
79%
Total recordable injury frequency rate (TRIFR)
6.89
7.17
5.28
14.07
5.01
Asset safety incident
0
2
1
7
5
SAIFI (system average interruption frequency index)
1.41
1.11
1.85
2.14
1.76
Customer interruptions performance
99.3%
97.8%
96.6%
92.6%
97.1%
SAIDI (system average interruption duration index)
128.5
117.0
173.6
226.2
198.2
SERVICE LEVEL MEASUREMENTS
We are pleased that all the service levels show improvement over the course of RY19. Per our previous AMP, no measures are included for our Cyber Security and Privacy service levels due to commercial sensitivities and for security reasons.
SECURITY OF SUPPLY STANDARDS The Security of Supply Standards (SoSS) are being reviewed in line with the expansion of the Symphony strategy across the network planning function and the RY20 SRMP activities. The previous SOSS did not reflect these improvements and the amendments will also more clearly articulate the Auckland CBD security of supply and includes cost/benefit principles.
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