2025 Missed Standards: HK Evening Service

Shangri-La Hotel, Toronto - Forbes Travel Guide Rating Evaluation - 2025 Rating Year Report Text: Missed Standards Housekeeping Evening Service

Service Facility

85.71% (12/14)

Overall

85.71% (12/14)

N/A

CLASSIFI- CATION

SECTION

TAG

MISSED STANDARD

EVALUATOR OBSERVATIONS

During evening service, the bath- room counter, sink, shower and tub are cleaned Bedroom and bathroom ameni- ties are sufficiently supplied to last until the next service

The bathroom was not thoroughly cleaned. For example, there were water marks on the faucet and both handles.

Housekeeping Evening Service

Cleanliness & Condition

Service

Housekeeping Evening Service

Guest Comfort & Convenience

Service

The used emory board was not replaced.

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Shangri-La Hotel, Toronto - Forbes Travel Guide Rating Evaluation - 2025 Rating Year

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