LEADERSHIP Chairman and Group Chief Executive report
safety reporting by field service providers. As a consequence, while we do not anticipate meeting our TRIFR reduction targets for the financial year, we are satisfied we are continually lifting the bar and improving safety across our workforce and supply-chain. We are proud to say that Vector has led the way on fair pay, in November 2017 becoming the first large corporate in New Zealand to qualify as an accredited Living Wage employer, and accelerating our work to deliver pay equity, with our efforts recognised with a nomination for the YMCA Equal Pay Award in November 2017. We invest millions every year towards preventing problems for customers before they occur. We have teams in the field ready to navigate Auckland traffic and go out into storms to restore power for Aucklanders. The world-leading internet-of-energy capabilities of mPrest, the next big advancement in energy systems, allows us to manage energy systems in more sophisticated ways, using data analytics, machine learning and artificial intelligence to manage network systems more efficiently, dynamically shift demand and improve resilience - as well as put more power and control in the hands of consumers. And we have worked closely with Auckland communities, through our work alongside Entrust, Ngāti Whātua and Auckland Council to deliver new and more democratic energy solutions for communities in Orakei, Glen Innes and South Auckland, and through growing the dividends we have been able to deliver for our shareholders. In December 2017, we won the Revolutionising Energy category at the Sustainable Business Network awards for our work with Ngāti Whātua on their Kāinga Tuatahi housing development in Kupe St, Ōrākei.
Taking the lead To achieve our objectives, we must continue to take the lead on innovation as new energy technologies emerge and evolve. We must trial and invest in ways to manage Auckland’s future energy needs that reflect what customers will want tomorrow, not just today. In terms of innovation, we invest significantly in energy research & development. We already collaborate with some of the most innovative companies in the world and we are constantly pioneering new energy technology solutions for customers. And we are very open to working with commercial partners and with Government as we believe the expertise and technology proven in Auckland can be applied elsewhere in the country. We must continue to look after what matters – our people, our customers, and our environment. We have invested in skills and leadership development to attract, grow and retain new talent, and to upskill our people for the future of work. We have implemented a comprehensive diversity and inclusion programme to ensure that our business benefits from diversity of background and thought. We have chosen to prioritise the health and safety of our people and customers with regards to live-line work and we have achieved certification to AS/NZS 4801 and ISO 14001 standard for our Health Safety and Environment Management System. The new gas bottling plant commissioned in Papakura can fill up to 6,000 gas bottles a day, and it is a world-class facility that sets a benchmark for safety. It is the first plant in New Zealand to have an approved Safety Case under the new upper tier major hazard facilities regulations. Whilst we have seen an increase in our Total Recordable Injuries Frequency Rate (TRIFR) in the first half of the year (primarily from our contracted workforce), this has come from more comprehensive
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