INSTRUCTOR / DEVELOPER BIOGRAPHIES
Dean Manna Dr. Manna is currently a Professor of Marketing in the School of Business at Robert Morris University where he teaches classes on Emotional Intelligence and Client Centered Selling. He has consulted and conducted training seminars for over 30 years to corporate clientele from diverse industries including many with technical or engineering backgrounds. His principal areas of expertise include emotional intelligence and its effects on produc- tivity and morale, marketing, management, communication, and professional selling to internal and external stakeholders. Dr. Manna utilizes a pragmatic yet highly motivational and entertaining approach in his classroom instruction and seminars. He transmits valuable information to the participants through lecture, and interactive participation. Dr. Manna has published a complete instructional manual on Client Centered Selling for use in the classroom and corporate training. He has made several presentations at various national and international conferences. He also has over twenty publications in various academic journals. Dr. Manna is the past president of the Pittsburgh Chapter of the American Marketing Association. He has a BSBA degree from Gannon University, an MBA from the University of Cincinnati, and a Ph.D. from the University of Pittsburgh. Patricia Manning Patricia Manning started her career doing modal analysis at Lawrence Livermore National Laboratory in California, where she learned that neither test nor analysis is ever 100% correct. She then went back to MIT to get her PhD in acoustics and began working for Cambridge Collaborative, doing acoustical modeling and testing in many industries including automotive, aerospace, ship-building, heavy machinery, and consumer products. One of her recent jobs was to help NASA design the Reverberant Acoustic Test Facility at Plum Brook. Dr. Manning currently does Statistical Energy Analysis modeling and acoustical testing, with a focus on practical solutions to real world problems. James Masiak James Masiak gained more than 32 years of experience in product and process development and implementation of business processes for General Motors. Activities include the implementation of an enhanced engineering product cost management process within GM North America, the alignment of cross-functional organizational initiatives, and development of an engineering resource allocation plan for GM Regions. Mr. Masiak was also responsible for the development and implementation of Global Engineering and Business Strategies across General Motors International Operations. His initial assignments at GM included vehicle and component testing & analyses, product development & management and strategic planning and benchmarking. He has recently applied the Innovation Corps Business Model Canvas methodology in assisting college and private sector startups. Mr. Masiak received his B.S. in Mechanical Engineering fromWayne State University, his M.S. in Mechanical Engineering from the Massachusetts Institute of Technology, and his M.B.A. from the Michigan State University Executive Management Program.
and developed and taught a Fundamentals of Vehicle Design course. Dr. Lundstrom is a member of SAE, ASME, ASQ, ASEE and SCCA. He received a B.S. in Mechanical Engineering from the University of Illinois, a M.S. from the University of Michigan and a Ph.D. from Oakland University. Angelo Mago Angelo Mago is senior consultant and owner of ATM Consulting, Inc., which provides customized training and consulting services to a varied design and manufacturing supplier community in the areas of Project Management, Design to Cost, Quality Assurance, Document Management, Supplier Development and Management, and Customer Management. Since 1993, he has acquired experience in product design, quality assurance, and project management working in both the Governmental and Commercial mobility industry. DOD experience includes serving in the US Army TACOM Program Office in the M1 Abrams and Bradley Program Management offices and Plant Manager for the Depot Repair Facility in Mannheim Germany. Commercially Mr. Mago has worked as the Senior Supplier Quality Engineer for GM Truck Group responsible for NAO and off-shore supplier ISO qualification, Product Development, and PPAP qualification and approval. Through ATM Consulting, Mr. Mago has played a lead role in deploying a PM and APQP environment for both large and small companies. He is a recipient of the SAE Forest R. McFarland Award for distinction in professional development/education. He has a B.S. in Mechanical Engineering from Florida Institute of Technology. Mark Malburg Dr. Malburg is the president of Digital Metrology Solutions, Inc where he provides dimensional and surface metrology consultation and develops analysis and control algorithms, software and custom instrumentation. He is also the president and chief software architect of Verified Technologies - the creators of the award-winning BrakeView® system for the measurement of rotating components and is an adjunct associate professor of engineering at the University of North Carolina at Charlotte. Prior to that, Dr. Malburg spent 10 years at Cummins Engine Company as the Corporate Surface Metrologist. He is currently a member of the ASME B46.1 “Surface Texture” standards committee, a member of the B89 committees for “Roundness”, “Straightness” and Flatness”, and is a United States Subject Matter Expert for several ISO committees under ISO/TC213 for surface and form metrology. Dr. Mark Malburg holds a B.S. and M.S. in Mechanical Engineering from Michigan Technological University. His graduate work at Michigan Tech addressed the characterization of plateau-honed surfaces and the approach he developed was later adopted as an International Standard. He completed his Ph.D. at the University of Warwick researching problems in instrument correlation in surface metrology applications.
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