Agent Guide | Dental, Vision, & Hearing Select
ManhattanLife Insurance and Annuity Company
Commissions Continued Commission rules for re-establishing a lapsed account:
Q: A DVH Policyholder lapses. What happens if the agent on record wants to sign the insured back up for coverage again. When is the sale viewed as a “renewal” and only pays renewal commission vs. when is the sale viewed as a brand new sales that pays 1st year commissions? A: We will only pay 12 months of first year commission per insured. If the original policy was in effect for 6 months, the new policy will only pay first year commission for 6 months. If the first policy paid 12 months of commission, we will only pay renewal on the new policy. Contact Us New business, claims, administration, and overnight mailing address:
ManhattanLife Companies 10777 Northwest Freeway Houston, TX 77092 or P.O. Box 925568 Houston, TX 77292
Toll-free number: 1-800-672-4535 Option 1: Direct dial extension Option 2: Contact Information Option 3: Commissions Option 4: Application status Option 5: Customer Service: Policyholder Services, Billing & Premiums. Option 6: Marketing Option 7: Provider benefits, eligibility, and claims status Option 8: Personal health interviews Option 9: Underwriting Website: www.manhattanlife.com
ManhattanLife Marketing Department Call 1-888-441-0770 for Marketing Support, Agent Licensing, Agent Portal Assistance or Supplies. Marketing Support and Agent Licensing Fax: 1-713-821-6512 Marketing Support and Agent Licensing Email: aces@manhattanlife.com For direct access to the Agent Resource Center portal: https://producer.manhattanlife.com Fax Numbers: New Business/Customer Service/Underwriting Fax: 1-713-583-2738 When providing additional information that has been requested, please include the application number. Claims Fax number: 1-713-583-0677 To ensure quick processing, please include the policy number on any claims inquiries.
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AGT-DVH7016-0924
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