July - September 2010 Edition: Naples Health

YOU WON’T WANT TO MISS…

The Role of a Breast Navigator T hanks to funding from the Susan G. Komen for the Cure Southwest Florida Affiliate, NCH Healthcare System has been able to hire a full-time Breast Health Resource Nurse. Registered nurse Lynn Hurley maintains an office at Naples Diagnostic Imaging Center (NDIC) in North Naples. When a woman receives a breast cancer diagnosis following a mammogram, Hurley is called in to help the patient navigate her way through treatment. She assists with all aspects, from arranging financial assistance to connecting patients with area support groups. She also presents educational lectures on breast health and

resources to the community at large. “I’ve also been getting a lot of calls from women with questions,” Hurley says. “They want information on where to get a wig or a prosthetic bra. I’m a point of contact for whatever questions they may have. I’m even here if they just want somebody to talk to.” One of Hurley’s early patients was a woman in her 80s, living alone, who needed a lumpectomy. The woman’s daughter wanted

Lynn Hurley

SATURDAY, OCTOBER 23 THE RITZ-CARLTON BEACH RESORT, NAPLES Proceeds benefit THE NCH CARDIOLOGY PROGRAM HONORARY CHAIRPERSONS Sharon R. Treiser & Ellin Goetz AUCTION CO-CHAIRPERSONS Stacey Herring & Vicki Tracy SPONSORSHIP CHAIRPERSON Jeanette Simmermon SILENT & LIVE AUCTIONS DINING & DANCING Join us in recognizing the outstanding NCH Physician & Nurse of the Year Honorees! NCH HEALTHCARE SYSTEM HOSPITAL BALL 2010 Peter & Stella Thomas BALL CHAIRPERSONS

to bring her up north for the procedure, so she would be close by, but the woman preferred to remain in her own home. Hurley was able to coordinate transpor- tation and at-home care so the woman could have the procedure here. Funding from the Komen foundation and from the Magnolia Ball has also allowed NCH to open a second Outpatient Infusion Services (OPIS) center at its downtown campus. The center provides services to oncology, infectious disease and other patients who require medical treatments but are not sick enough to warrant being in the hospital. The new center offers an alternative to patients who live on Marco Island and other areas far from the existing OPIS center at North Naples Hospital.

take care of people, not paper. I want to be a light to help folks.” And help she does, whether at NCH’s Outpatient Infusion Services (OPIS) center at North Naples Hospital or at the new OPIS center downtown. Sousa deals with patients who need to come in for IVs of antibiotics, hydrating fluids or chemotherapy. She begins each session by going over lab work with the patient, checking blood counts and kidney func- tion, doing a general assessment of the patient’s condition—and listening. “Early on, I realized that active listening is a nursing intervention,” Sousa says. “How we listen, where we sit or stand, being on their level and maintaining eye contact—all of that builds a sense

of trust, a bonding. So many times, folks will come in for the first time and there’s a huge amount of fear of the unknown. I think the greatest challenge in the begin- ning is to read your patient well and use all of your opportunities for teaching.” She adds that most of the nurses in oncology are “well seasoned” and so can talk with patients with a good deal of experience and confidence. That helps immensely to alleviate fears. She recalls one patient who came in for chemother- apy absolutely terrified. The woman had hardly used even aspirin in her life. “The way we bonded in the beginning, she was very open about telling me about herself,” Sousa says, “and I was open about telling her what I believe

Recognized nationally for excellence in healthcare delivery, NCH is ranked #1 in the state of Florida for overall cardiac services. NCH also has been recognized in the top 5% of all U.S. hospitals for overall cardiac services every year since 2004.

For information on reservations and sponsorship opportunities, please contact

NCH Healthcare Foundation (239) 436-4511

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Naples Health | JULY-SEPTEMBER 2010

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