TRANSFORMING COMMUNITY HEALTH THROUGH PATIENT-CENTERED CARE At HOPES, we believe that high-quality primary care is each patient’s pathway to living a healthier life, allowing them to contribute to a healthier community. Our services are designed to provide clients with holistic and patient-centered care that addresses the psychological and social concerns affecting their ability to access, engage with, and adhere to healthcare treatment. Our Model of Care A central component of the HOPES care model is treatment teams, where all providers involved in patient care work together to address the patient’s unmet medical, behavioral health, socioeconomic, and social support needs. Primary care for all All members of our community deserve access to high-quality healthcare. This is a defining belief of HOPES. Addressing healthcare access barriers is crucial to our ability to transform health in our community. For the uninsured, and those unable to pay, all of HOPES’ services are provided on a sliding-fee scale, allowing us to guarantee care for the most disenfranchised members of our community. We also provide support services that help ensure better health, including case management, substance use treatment, nutrition education and food prescriptions, insurance benefits counseling and enrollment, medical transportation, and connection to medical-legal counseling. Our unique, welcoming healthcare model ensures high-quality care for medically underserved populations, such as those experiencing homelessness, those suffering from mental health concerns, and those living in poverty.
By addressing a wide range of health concerns and removing barriers to healthcare, HOPES is improving the health of our community, one patient at a time.
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