Dear SLTO Family,
As the second quarter of 2024 comes to an end, I wanted to give a huge thank you to everyone for continuously delivering exceptional hospitality from the heart! In Q2, we saw many spectacular achievements, both individually and collectively. From a Spring Baking Champion to having the highest Room Cleanliness scores in the region, our SLTO Family has shown a true compete-to-win attitude. The important relaunch of our Voice of Change committee will ensure that our commitment to our guests and colleagues are the top priority! Furthermore, Shangri-La Toronto was recognized as the Industry Partner of the Year for our partnership with George Brown College co-op programs. Thank you everyone for nurturing our future generation of hospitality leaders by providing impactful learning experiences. I would also like to highlight the successful launch of our bosk X Veuve Clicquot Summer Patio in May. The F&B and Culinary teams in collaboration with Sales, Events, and Marketing put together a wonderful launch party for our industry partners. Finally, I wanted to recognize our care for the local community. Colleagues at SLTO went the extra mile in assisting multiple charitable organizations such as SickKids, Covenant House, and the Canadian Blood Services. Your genuine care and generosity is very much appreciated. Thank you again for all your hard work and let us enjoy this beautiful weather in the upcoming summer season!
Best Regards!
5
Kari Koskela
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